type: object
properties:
  labels:
    type: array
    items:
      type: string
    description: Labels associated with the conversation
  additional_attributes:
    type: object
    properties:
      browser:
        type: object
        properties:
          device_name:
            type: string
            description: Name of the device
          browser_name:
            type: string
            description: Name of the browser
          platform_name:
            type: string
            description: Name of the platform
          browser_version:
            type: string
            description: Version of the browser
          platform_version:
            type: string
            description: Version of the platform
      referer:
        type: string
        description: Referrer URL
      initiated_at:
        type: object
        properties:
          timestamp:
            type: string
            description: Timestamp when the conversation was initiated
      browser_language:
        type: string
        description: Browser language setting
      conversation_language:
        type: string
        description: Conversation language
    description: Additional attributes of the conversation
  contact:
    $ref: '#/components/schemas/contact_detail'
    description: Contact details
  agent_last_seen_at:
    type: string
    description: Timestamp when the agent last saw the conversation
    nullable: true
  assignee_last_seen_at:
    type: string
    description: Timestamp when the assignee last saw the conversation
    nullable: true