type: object properties: id: type: integer description: ID of the message content: type: string description: Content of the message account_id: type: integer description: ID of the account inbox_id: type: integer description: ID of the inbox conversation_id: type: integer description: ID of the conversation message_type: type: integer description: Type of the message created_at: type: integer description: Timestamp when message was created updated_at: type: string description: Formatted datetime when message was updated private: type: boolean description: Whether the message is private status: type: string description: Status of the message source_id: type: string description: Source ID of the message nullable: true content_type: type: string description: Type of the content content_attributes: type: object description: Attributes of the content sender_type: type: string description: Type of the sender nullable: true sender_id: type: integer description: ID of the sender nullable: true external_source_ids: type: object description: External source IDs additional_attributes: type: object description: Additional attributes of the message processed_message_content: type: string description: Processed message content nullable: true sentiment: type: object description: Sentiment analysis of the message conversation: type: object description: Conversation details properties: assignee_id: type: integer description: ID of the assignee nullable: true unread_count: type: integer description: Count of unread messages last_activity_at: type: integer description: Timestamp of last activity contact_inbox: type: object description: Contact inbox details properties: source_id: type: string description: Source ID of the contact inbox sender: type: object description: Details of the sender properties: id: type: integer description: ID of the sender name: type: string description: Name of the sender available_name: type: string description: Available name of the sender avatar_url: type: string description: URL of the sender's avatar type: type: string description: Type of the sender availability_status: type: string description: Availability status of the sender thumbnail: type: string description: Thumbnail URL of the sender