type: object properties: id: type: integer description: The ID of the automation rule account_id: type: integer description: Account Id name: type: string description: The name of the rule example: Add label on message create event description: type: string description: Description to give more context about the rule example: Add label support and sales on message create event if incoming message content contains text help event_name: type: string description: Automation Rule event, on which we call the actions(conversation_created, conversation_updated, message_created) enum: - conversation_created - conversation_updated - message_created example: message_created conditions: type: array description: Array of conditions on which conversation/message filter would work items: type: object properties: values: type: array items: type: string attribute_key: type: string query_operator: type: string filter_operator: type: string example: attribute_key: content filter_operator: contains values: - help query_operator: and actions: type: array description: Array of actions which we perform when condition matches items: type: object properties: action_name: type: string action_params: type: array items: type: string example: action_name: add_label action_params: - support - sales created_on: type: integer description: The timestamp when the rule was created active: type: boolean description: Enable/disable automation rule