type: object
required:
  - source_id
  - inbox_id
properties:
  source_id:
    type: string
    description: Conversation source id
    example: '1234567890'
  inbox_id:
    type: integer
    description: 'Id of inbox in which the conversation is created <br/> Allowed Inbox Types: Website, Phone, Api, Email'
    example: 1
  contact_id:
    type: integer
    description: Contact Id for which conversation is created
    example: 1
  additional_attributes:
    type: object
    description: Lets you specify attributes like browser information
    example:
      {
        browser: 'Chrome',
        browser_version: '89.0.4389.82',
        os: 'Windows',
        os_version: '10',
      }
  custom_attributes:
    type: object
    description: The object to save custom attributes for conversation, accepts custom attributes key and value
    example: { attribute_key: attribute_value, priority_conversation_number: 3 }
  status:
    type: string
    enum: ['open', 'resolved', 'pending']
    description: Specify the conversation whether it's pending, open, closed
    example: open
  assignee_id:
    type: integer
    description: Agent Id for assigning a conversation to an agent
    example: 1
  team_id:
    type: integer
    description: Team Id for assigning a conversation to a team\
    example: 1
  snoozed_until:
    type: string
    format: date-time
    description: Snoozed until date time
    example: '2030-07-21T17:32:28Z'
  message:
    type: object
    description: The initial message to be sent to the conversation
    required: ['content']
    properties:
      content:
        type: string
        description: The content of the message
        example: 'Hello, how can I help you?'
      template_params:
        type: object
        description: The template params for the message in case of whatsapp Channel
        properties:
          name:
            type: string
            description: Name of the template
            example: 'sample_issue_resolution'
          category:
            type: string
            description: Category of the template
            example: UTILITY
          language:
            type: string
            description: Language of the template
            example: en_US
          processed_params:
            type: object
            description: The processed param values for template variables in template
            example:
              1: 'Chatwoot'